Shipping Policy

Free Shipping on Every Order, All Over the USA
Shipping is free on all orders shipped anywhere in the United States. There is no minimum spend, no promo code and nothing to qualify for. The price you see is the price you pay, and shipping shows as $0.00 at checkout.

Where We Ship
We currently ship within the United States only, including Alaska, Hawaii, Puerto Rico and APO/FPO military addresses. We do not ship internationally at this time.

Where Your Order Ships From
Every item is made to order by our production partners. Depending on the item, your order ships either from a partner facility in the United States or from an overseas partner facility. Any import duties and fees are already included in the price, so you will never be asked to pay anything extra on delivery.

Processing Time
Every item is made to order with the options and personalization you choose. Please allow 3-5 business days for your item to be made before it ships. During peak seasons or promotional periods, processing may take slightly longer. We will let you know if there is any significant delay.

Delivery Time
Once your order ships, it typically arrives within 5-7 business days, depending on your location.

Total Estimated Time
From order placement to delivery, please allow approximately 8-12 business days in total.

Order Tracking
As soon as your order ships, you will receive a confirmation email with a tracking number so you can follow your package to your door.

Shipping Delays
We work hard to meet our estimated delivery windows, but delays can occasionally happen due to high demand, weather or carrier issues beyond our control. We appreciate your patience and will keep you updated if your order is affected.

Incorrect Address
Please double-check your shipping address before completing checkout. We are not responsible for orders delayed or lost because of an incorrect or incomplete address. If you notice an error, contact us immediately at contact@sunlitkeepsakes.com or +1 551-230-8515 so we can try to correct it before the order ships.

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